Tel.: +49 (0) 7134 / 14765

Fax: +49 (0) 7134 / 7019

Email: info@stengel-sekt.de

Responsible according to § 55 RStV: Horst Stengel c/o Sekt- und Weinmanufaktur Stengel, Ringstr. 7 /74189 Weinberg-Gellmersbach

The European Commission provides a platform for online dispute resolution (OS platform), which you can find at https://ec.europa.eu/consumers/odr/. We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board. The General Consumer Arbitration Board (from January 1st, 2020: the Universal Arbitration Board) of the Center for Arbitration eV, Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de is responsible.

You can reach our customer service for questions, complaints and free advice at

Telephone: +49 (0) 7134 14765 and by email at info@stengel-sekt.de. For inquiries you can also use the contact form on our website.

In the case of direct or indirect references to external websites ("hyperlinks") that lie outside the author's area of responsibility, a liability obligation would only come into force in the case in which the author is aware of the content and it would be technically possible and reasonable for him to prevent use in the event of illegal content. The author hereby expressly declares that at the time the link was created, no illegal content was recognizable on the linked pages. The author has no influence on the current and future design, content or authorship of the linked/connected pages. He therefore hereby expressly distances himself from all content on all linked/connected pages that were changed after the link was created. This statement applies to all links and references set within the author's own website as well as to third-party entries in guest books set up by the author, discussion forums, link directories, mailing lists and all other forms of databases whose contents can be accessed externally. For illegal, incorrect or incomplete content and in particular for damage resulting from the use or non-use of such information, the provider of the page to which reference was made is solely liable, not the person who merely refers to the respective publication via links.

The author strives to respect the copyrights of the images, graphics, audio documents, video sequences and texts used in all publications, to use images, graphics, audio documents, video sequences and texts that he has created himself or to use license-free graphics, audio documents, video sequences and texts . All brand names and trademarks mentioned within the website and possibly protected by third parties are subject without restriction to the provisions of the applicable trademark law and the ownership rights of the respective registered owners. The conclusion that trademarks are not protected by third-party rights should not be drawn based on their mere mention! The copyright for published objects created by the author remains solely with the author of the pages. Reproduction or use of such graphics, audio documents, video sequences and texts in other electronic or printed publications is not permitted without the express consent of the author.

Horst Stengel is responsible for the content in accordance with Section 5 TMG, contact details see above.

Right of withdrawal

You have the right to cancel this contract within 14 days without giving reasons.

The cancellation period is 14 days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.

In order to exercise your right of withdrawal, you must contact us (Sekt- und Weinmanufaktur Stengel, Ringstr. 7, 74189 Weinsberg-Gellmersbach, info@stengel-sekt.de, telephone: 07134 / 14765, fax: 7134 / 7019) by means of a clear declaration (e.g (e.g. a letter sent by post, fax or email) to inform you of your decision to withdraw from this contract. You can use the attached sample cancellation form, although this is not mandatory.

In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

Consequences of revocation:

If you cancel this contract, we will have to pay you all payments we have received from you, including delivery costs (except for additional costs resulting from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired. We will exercise our right of retention until we receive the goods. As soon as we have received and checked the goods, we will immediately arrange for the purchase price to be refunded.

You bear the direct costs of returning the goods. Please see this page for return shipping costs. For goods that cannot be returned normally by post due to their nature (e.g. by a freight forwarder), these amount to EUR 40.00. You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.

The right of withdrawal does not apply to the following contracts:

Contracts for the supply of sealed goods which are not suitable for return for health or hygiene reasons if their seal has been removed after delivery.

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Sample cancellation form:

– At Stengel sparkling wine and wine factory, Ringstr. 7, 74189 Weinsberg-Gellmersbach, info@stengel-sekt.de, Fax: 07134 / 14765

– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only for paper notification)

- Date

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1. Scope

The following terms and conditions apply to all orders via our online shop www.Stengel-sekt.de.

2. Contractual partner, conclusion of contract

The purchase contract is concluded with the sparkling wine and wine manufacturer Stengel. The prerequisite for concluding a contract between Sekt- und Weinmanufaktur Stengel and you is that you are 18 years or older at the time the contract is concluded.

The presentation of the products in the online shop does not represent a legally binding offer, but rather a non-binding online catalog. By clicking on the order button, you place a binding order for the goods contained in the shopping cart. Confirmation of receipt of your order will be sent by email immediately after sending the order and does not constitute acceptance of the contract. We can accept your order by sending a declaration of acceptance in a separate email or by delivering the goods within 5 working days.

3. Shipping costs Germany (excluding islands)

In addition to the stated product prices, there are shipping costs.

The shipping costs are

up to and including 14 bottles €12.90**

From 15 bottles we ship free of charge within Germany*

*Excludes promotions, trial packages, gifts and discounted products, always plus shipping costs.

**Incl. VAT

4. Payment

The following payment methods are available in our shop:

- Payment in advance

If you choose the advance payment method, we will give you our bank details in the order confirmation and deliver the goods after receipt of payment.

- Credit card

Your credit card will be charged upon completion of the order.

- SEPA direct debit

If you give us a SEPA mandate, payment will be made by direct debit from your bank account. The account will be debited before the goods are shipped. We will inform you separately in advance about the date of the account debit.

-Paypal

You pay the invoice amount via the online provider Paypal. In principle, you must be registered there or register first, authenticate yourself with your access data and confirm the payment instruction to us (except for guest access). You'll get more information during the ordering process.

5. Self-collection

You are also welcome to pick up the goods on site in our wine boutique. Collection can take place during our current wine boutique opening times (see the wine boutique section).

6. Retention of title

The goods remain our property until full payment.

7. Transport damage

If goods are delivered with obvious transport damage, please complain about such errors as soon as possible to the delivery staff of the delivery person and please contact us immediately. Failure to make a complaint or contact us has no consequences whatsoever for your legal claims and their enforcement, in particular your warranty rights. However, they help us to be able to assert our own claims against the carrier or transport insurance company.

8. Contract text storage

We save the contract text and send you the order details and our general terms and conditions by email. You can view and download the terms and conditions here on this page at any time.

9. Contract language

The language available for concluding the contract is German.

10. Protection of minors

The goods we offer belong exclusively in the hands of adults. We therefore reserve the right to only deliver these to natural persons who are of legal age and have unlimited legal capacity and to request appropriate proof of age. The data required for the order such as name, address, etc. must be provided completely and truthfully.

11. Liability for defects

Statutory liability for defects applies.

All images are for illustrative purposes and may vary slightly (decoration etc.)

Defects must be reported immediately, otherwise they cannot be accepted.

Cancellation conditions:

100% refund if you cancel at least 30 days before check-in.

50% refund if you cancel at least 14 days before check-in.

No refund if you cancel less than 14 days before check-in

or leave early.

Additional overnight guests must be registered in advance.

There is no overnight fee of €15 per additional overnight guest

The amount of the deposit is adjusted according to the number of overnight stays and is at least 200.

The deposit will be returned within 7 - 10 working days if the apartment has been swept clean and inspectedreimbursed.

For long-term rentals (14 days or more), the tenant undertakes to clean the apartment properly/wet at least weekly (floors, kitchen and bathroom). If this does not happen, an increased cleaning fee will be charged depending on the effort.

Smoking is strictly prohibited in the entire house, stairwells and all flats/apartments.

If any violations occur here, we will invoice the costs of 1,000.

If damage occurs that exceeds the deposit amount of €200, we will invoice the guest for this.

Animals are not allowed; in the event of violations, we will charge a cleaning fee of €500.

We reserve the right to expel guests who behave aggressively or otherwise inappropriately.